Privacy Policy
Last updated: July 2026
Pep's Carpet Repair ("we," "us," or "our") operates the website www.pepscarpet.com (the "Site"). This Privacy Policy explains how we collect, use, and protect information when you visit the Site or request a quote or service from us.
1. Information We Collect
When you use our contact/quote request form, we may collect:
(1) Your name
(2) Email address
(3) Phone number
(4) Project details you provide (e.g., description of carpet issue, location of job)
(5) Any images you upload of your project
We do not require you to create an account, and we do not knowingly collect payment information through the Site.
2. How We Use Your Information
We use the information you provide to:
(1) Respond to quote requests and inquiries
(2) Schedule and coordinate carpet repair services
(3) Communicate with you about your project
(4) Improve our services and Site
We do not sell your personal information to third parties.
3. How We Share Your Information
We may share information with:
(1) Service Providers who help us operate the Site (for example, our website hosting platform, Framer, form submission service, FormSpark, and image delivery, Uploadcare).
(2) Legal authorities, if required to comply with a law, regulation, or valid legal request.
We do not share your information with third parties for their own marketing purposes.
4. Cookies and Analytics
Our Site may use standard cookies or analytics tools provided by our website platform (Framer) to understand basic Site traffic and performance. These tools may collect general, non-identifying information such as browser type, pages visited, and time spent on the Site.
5. Data Retention
We retain contact form submissions and project information for as long as reasonably necessary to complete your service request, maintain business records, and comply with legal or tax obligations.
6. Your Choices
You may:
(1) Request a copy of the personal information we have collected from you
(2) Request that we delete your personal information, subject to any legal or business recordkeeping requirements
(3) Opt out of future communications from us at any time by replying to any email or contacting us directly
To make a request, contact us using the information below.
7. Children's Privacy
Our Site and services are intended for adults seeking home or business carpet repair services. We do not knowingly collect information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Pep's Carpet Repair
Email: pepscarpet@gmail.com
Phone: (402) 320-2660